Our Messenger inbox kept drowning in the same three questions — দাম কত, সাইজ আছে, কবে আসবে. We built BondhuBot to answer them in Bengali, so we could focus on the customers who actually needed us.
Most of our chat volume is repeat questions with the same answers. BondhuBot handles those. We step in for the ones that need a human.
Handles formal Bengali, Banglish ("dam koto?"), and English. Understands the way your customers actually type on their phones.
BondhuBot walks the customer through product, size, and delivery address inside Messenger, then hands you a clean order summary — no scrolling through ten messages.
Asks the customer why they want to return, checks it against your policy, and passes the request to you for a yes or no.
Give it your product list, FAQs, and return policy. It sticks to your information instead of making things up.
What actually happens when someone messages us on FABRIENDZ.